As a member of one of the world's leading financial institutions, AXA aims to provide you with quality financial advice and solutions for every stage of your life. From financial protection to wealth management to property and liability protection, we offer you solutions that are best suited to your personal and business needs.
CLAIMS SUPPORT CO-ORDINATOR, INDONESIA
Jakarta Raya
Responsibilities
Assist the Claims Service Manager in servicing and managing claims services for products of AXA Indonesia entities as well as managing and auditing our appointed TPA in Indonesia, who provide customer service and claims management on behalf of AXA Healthcare Management. The management and audit includes all aspects of servicing the customer requirements including handling of all call enquiries and their follow up, claims administration support, issuance of letters of guarantee as required by the business, management of customer satisfaction programmes and ensuring their needs are met during all times when they are using the benefits of their Healthcare Policy and whenever they have any enquires about their benefits.
Requirements
- Diploma/Degree with at least 1 – 2 year of experience in life and medical claims assessment or related insurance operations
- Strong analytical, written and communication skills
- Good Computer Skill (Microsoft Office is a must)
- Independent and meticulous with the ability to work under pressure
- Good team work and customer service oriented
- Proficient in English and Bahasa Indonesia
If you have what it takes to excel in this job, please send your full resume with your current and expected salary to: Hr-ahm@axa.com.sg
(We regret that only shortlisted candidates will be notified)
